CRM Selection – For Now or From Now On?

Tom WenglerDynamics CRM

Small companies typically get started purchasing software apps for very specific short-term needs. The accountant or bookkeeper needs an accounting system. The services director needs a project management system. The marketing director needs an email system. The sales person needs a quoting tool. Over time, as the company grows, more personnel and more software apps are added. The result is … Read More

CRM Selection – Why choosing a CRM Partner is so important

Tom WenglerDynamics CRM

Unless you have a team of experienced CRM developers and implementation specialists on staff, you should always work with a CRM Partner. Attempting a do-it-yourself CRM software purchase online is one of the riskiest moves you can make (with a quick Google search, you will discover that most do-it-yourself CRM projects fail). Likewise, attempting to manage the enhancement and customization … Read More

Cloud Nine CRM Classes Offered at University of Southern Mississippi

Tom WenglerDynamics CRM

The Cloud Nine team is honored to be engaged in helping to strengthen the education of Economic Development students at the University of Southern Mississippi. Through the Trent Lott National Center for Excellence in Economic Development and Entrepreneurship at Southern Miss, we are able to help equip future economic developers with practical skills in using technology to perform more efficiently in … Read More

What the new SalesforceIQ Inbox integration for Outlook really means

Tom WenglerDynamics CRM

Here at Cloud Nine, we like to stay up to date on things that are going on around the ‘CRM software universe’ (especially when it involves Microsoft Dynamics), so when we saw the recent news about integration between one of the Salesforce.com products and Microsoft Outlook, it naturally caught our attention. The article on TechCrunch goes as far as headlining the piece with the … Read More